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    #1

    Log-in problem here

    I tried sending a message by using the Contact Us link but in case that didn't work, I tried sending a PM to Mike Weins. His PM box is full, and so I'm putting this here.

    Howie of the MS forum has been having log-in problems. We've tried to work this out but he's asked me to contact somebody here who can help.

    SPMS diagnosed 1980. Avonex 2001-2004. Copaxone 2006-2009. Glatopa (glatiramer acetate = Copaxone) 12/20 - 3/19/24.
    Tags: None
    #2
    Hmmm my pm box is actually empty ...

    I checked out Howies account and everything is in order. What is the issue he's experiencing?
    Question: Why can't I post links or pictures?
    Question: Why can't I have a signature, avatar, or profile picture?
    Question: What's wrong with my account?

    Answer: You are in the "registered users" user group. This group is very limited in what it can do. This will annoy spammers to no end Just keep posting once you have been registered for 30 days and have made 11 posts your account will be "unlocked".

    It's really easy to put someone on ignore and it's strongly recommended that you do so with people who's posts you don't like.

    Step 1 - log in
    Step 2 - click on the "settings" link
    Step 3 - click on the "edit ignore list" link on the left side of the screen
    Step 4 - type (or paste if you copied and pasted it) the username of the person you want to ignore
    Step 5 - click the "ok" button on the right of the screen

    Easy peasy and will lower your blood pressure. One important note though, this won't hide quoted posts. It's an oversight on the developers part and it's not an easy thing to "fix." So if someone quotes someone you have ignored, you'll see the quote.

    Alternatively when you click on a person's name and view their profile page, underneath their avatar, there is a option that says, "Ignore this person". Click that link and then click the yes button.
    • 1 like

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      #3
      I'm not sure but I do know he's changed his e-mail address a couple of times and probably not updated it here. He may need to use one of the older addresses to log in. If you could let him know what e-mail address he's logged in here with, that might help. I'm just guessing though. Can you communicate with him directly somehow? All I know is that he says he's been trying everything and nothing works. I'll send him a message listing the old e-mail addresses I have for him and tell him to try each one of them. I've found 4 previous e-mail addresses for him.
      Last edited by agate; 03-30-2021, 07:43 AM.
      SPMS diagnosed 1980. Avonex 2001-2004. Copaxone 2006-2009. Glatopa (glatiramer acetate = Copaxone) 12/20 - 3/19/24.

      Comment

        #4
        I had PM ready to send you but again I got this error message at the end:

        • Can not send message. User Mike Weins has exceeded their private message quota.
        SPMS diagnosed 1980. Avonex 2001-2004. Copaxone 2006-2009. Glatopa (glatiramer acetate = Copaxone) 12/20 - 3/19/24.

        Comment

          #5
          Sent him a password reset link, hopefully that gets him on track :)

          Hmmm I have 3 pms in my inbox now.
          Question: Why can't I post links or pictures?
          Question: Why can't I have a signature, avatar, or profile picture?
          Question: What's wrong with my account?

          Answer: You are in the "registered users" user group. This group is very limited in what it can do. This will annoy spammers to no end Just keep posting once you have been registered for 30 days and have made 11 posts your account will be "unlocked".

          It's really easy to put someone on ignore and it's strongly recommended that you do so with people who's posts you don't like.

          Step 1 - log in
          Step 2 - click on the "settings" link
          Step 3 - click on the "edit ignore list" link on the left side of the screen
          Step 4 - type (or paste if you copied and pasted it) the username of the person you want to ignore
          Step 5 - click the "ok" button on the right of the screen

          Easy peasy and will lower your blood pressure. One important note though, this won't hide quoted posts. It's an oversight on the developers part and it's not an easy thing to "fix." So if someone quotes someone you have ignored, you'll see the quote.

          Alternatively when you click on a person's name and view their profile page, underneath their avatar, there is a option that says, "Ignore this person". Click that link and then click the yes button.
          • 1 like

          Comment

            #6
            I sent you a PM successfully this time around
            SPMS diagnosed 1980. Avonex 2001-2004. Copaxone 2006-2009. Glatopa (glatiramer acetate = Copaxone) 12/20 - 3/19/24.

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