Health Insurance In-Network Providers

[newone]

I have an MRI scheduled by by neurologist (in -network) at the hospital (in- network) that she is affliated with. I just got a letter from the insurance company that they have approved the MRI at another in-network place. Cna they do that - what;s the difference as long as I go to an in-network facility to have it done. All my other MRIs were done at the hospital not the new place my insurance company says to go to.

[agate]

My guess is that there's been a slipup somewhere. Have you tried calling the insurance company about this? I'm pretty sure you can choose the provider, particularly when it's an in-network provider.

[newone]

Yes, I called the insurance company's representative. The letter I got was from CareCore National, LLC, not my insurance company. It's unclear who they are and what they do other than schedule testing from the insurance company. I advised them that my MRI had already been scheduled by my doctor at the hospital she was affiliated and that I had always had my MRI's there. After they put me on hold, they did agree to approve that location.