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    #1

    ALL emails have been disabled for now

    Well thanks to some disgruntled member(s) our host has blocked us from sending out emails. Until I can fully comply with their rules no emails will be sent out. This includes: pm notification emails, thread subscription emails, reported post emails, happy birthday emails, and probably a couple of others I can't think of right now.

    Needless to say I'm a not so happy camper about this and will be working on this as the top priority.
    Question: Why can't I post links or pictures?
    Question: Why can't I have a signature, avatar, or profile picture?
    Question: What's wrong with my account?

    Answer: You are in the "registered users" user group. This group is very limited in what it can do. This will annoy spammers to no end Just keep posting once you have been registered for 30 days and have made 11 posts your account will be "unlocked".

    It's really easy to put someone on ignore and it's strongly recommended that you do so with people who's posts you don't like.

    Step 1 - log in
    Step 2 - click on the "settings" link
    Step 3 - click on the "edit ignore list" link on the left side of the screen
    Step 4 - type (or paste if you copied and pasted it) the username of the person you want to ignore
    Step 5 - click the "ok" button on the right of the screen

    Easy peasy and will lower your blood pressure. One important note though, this won't hide quoted posts. It's an oversight on the developers part and it's not an easy thing to "fix." So if someone quotes someone you have ignored, you'll see the quote.

    Alternatively when you click on a person's name and view their profile page, underneath their avatar, there is a option that says, "Ignore this person". Click that link and then click the yes button.
    Tags: None
    #2
    Sorry Mike, thanks for working on it.

    Comment

      #3
      ((((((Mike))))))

      Sorry to hear that there is a problem, and that you're stuck with fixing it. Thank you for everything you do to keep BT running. Hope it isn't too gnarly and that you will return to being a happy camper soon.

      Love & Light,

      Rose
      Mom to Jon, 49, & Michael, 32, born with an undiagnosed progressive neuromuscular disease. Angel Michael received his wings in 2003. Angel Jon received his wings in 2019. In 2020, Jim, their Dad, joined them.

      Comment

        #4
        So Sorry Mike. I don't know how it happened, but hope it will not cause too many problems for you.
        Virginia

        Comment

          #5
          Well this stinks but I almost never get emails from this forum anyway so it won't be a huge issue for me. Thanks so much for trying to fix it!!
          Mild Spastic Diplegia Cerebral Palsy and bad proprioception.
          My website for my original short films! http://cripvideoproductions.com/astrokeofendurance.php

          Comment

            #6
            All "registered users" have had the following options "unchecked / turned off":

            Receive Email from Administrators, Receive Email from Other Members, and Receive Friendship Request Email. What does this mean? Well basically it means you won't get the automated birthday emails, any mass emails sent out by the admins, you won't receive emails from other members, and if someone "friends" you, you won't get the notification email.

            The good news is, that you are free to "check / turn on" any of all of these options if you so desire. I had to turn them off in bulk to save me the days it would have taken to do it one by one.

            To tun them back on, click the settings link in the upper right corner, next click the general settings link on the left side of the page, click in the empty boxes to select which emails you want to receive, and finally scroll down to the bottom of the page and click the save changes button.

            If you have been registered for 30 days or more, and have 11 posts or more those changes DO NOT affect your account.

            The outgoing emails for BTC are not back on yet, this step (and one other that I will explain in a later post in this thread) had to be done before I request the host to turn it back on.

            Hopefully tonight everything will be back to "normal" :)
            Last edited by Mike Weins; 07-09-2012, 05:31 PM.
            Question: Why can't I post links or pictures?
            Question: Why can't I have a signature, avatar, or profile picture?
            Question: What's wrong with my account?

            Answer: You are in the "registered users" user group. This group is very limited in what it can do. This will annoy spammers to no end Just keep posting once you have been registered for 30 days and have made 11 posts your account will be "unlocked".

            It's really easy to put someone on ignore and it's strongly recommended that you do so with people who's posts you don't like.

            Step 1 - log in
            Step 2 - click on the "settings" link
            Step 3 - click on the "edit ignore list" link on the left side of the screen
            Step 4 - type (or paste if you copied and pasted it) the username of the person you want to ignore
            Step 5 - click the "ok" button on the right of the screen

            Easy peasy and will lower your blood pressure. One important note though, this won't hide quoted posts. It's an oversight on the developers part and it's not an easy thing to "fix." So if someone quotes someone you have ignored, you'll see the quote.

            Alternatively when you click on a person's name and view their profile page, underneath their avatar, there is a option that says, "Ignore this person". Click that link and then click the yes button.

            Comment

              #7
              Thanks for your prompt work on this. I found that the only General Setting I had to change back was the Default Thread Subscription Mode.
              SPMS diagnosed 1980. Avonex 2001-2004. Copaxone 2006-2009. Glatopa (glatiramer acetate = Copaxone) 12/20 - 3/19/24.

              Comment

                #8
                It figures, the host wants me to jump through more hoops. I'm too po'd to deal with it tonight, I'll get back on it tomorrow. Sorry.
                Question: Why can't I post links or pictures?
                Question: Why can't I have a signature, avatar, or profile picture?
                Question: What's wrong with my account?

                Answer: You are in the "registered users" user group. This group is very limited in what it can do. This will annoy spammers to no end Just keep posting once you have been registered for 30 days and have made 11 posts your account will be "unlocked".

                It's really easy to put someone on ignore and it's strongly recommended that you do so with people who's posts you don't like.

                Step 1 - log in
                Step 2 - click on the "settings" link
                Step 3 - click on the "edit ignore list" link on the left side of the screen
                Step 4 - type (or paste if you copied and pasted it) the username of the person you want to ignore
                Step 5 - click the "ok" button on the right of the screen

                Easy peasy and will lower your blood pressure. One important note though, this won't hide quoted posts. It's an oversight on the developers part and it's not an easy thing to "fix." So if someone quotes someone you have ignored, you'll see the quote.

                Alternatively when you click on a person's name and view their profile page, underneath their avatar, there is a option that says, "Ignore this person". Click that link and then click the yes button.

                Comment

                  #9
                  ((((((Mike))))))

                  Deep Breath, honey. It's not worth upsetting yourself over this. We can all function without these features. I know that I have since Day One here.

                  Step back from it, put some space between you and the hoops, and return to it when you feel rested and refreshed. There isn't anything urgent about this issue; I'm sure that all of the BT members would prefer that you take care of yourself than worry and fret over this problem, which, honestly, I don't even understand. But I support you, and your continuous efforts here, and our community, who may rely on this email feature.

                  I think we'll all be fine, and you can do this in your own time, without pressure or stress from any BT members to get it fixed.

                  So, again: Deep Breath. In and Out slowly. Repeat a couple of times. Everything will be fine.

                  Please take care of yourself and get some rest and sleep, Mike. I care about Y O U, not about emails or profiles or PM's or any other features you have provided to us. You come before all of that in my book.

                  Love & Light,

                  Rose
                  Mom to Jon, 49, & Michael, 32, born with an undiagnosed progressive neuromuscular disease. Angel Michael received his wings in 2003. Angel Jon received his wings in 2019. In 2020, Jim, their Dad, joined them.

                  Comment

                    #10
                    If it affected just current users I wouldn't be so upset, however with the host turning off our outgoing emails, new members can't complete their registration and won't be able to post...that's what's ticking me off. I don't mind some of these hoops because they will ultimately make BTC more email etiquette friendly
                    Question: Why can't I post links or pictures?
                    Question: Why can't I have a signature, avatar, or profile picture?
                    Question: What's wrong with my account?

                    Answer: You are in the "registered users" user group. This group is very limited in what it can do. This will annoy spammers to no end Just keep posting once you have been registered for 30 days and have made 11 posts your account will be "unlocked".

                    It's really easy to put someone on ignore and it's strongly recommended that you do so with people who's posts you don't like.

                    Step 1 - log in
                    Step 2 - click on the "settings" link
                    Step 3 - click on the "edit ignore list" link on the left side of the screen
                    Step 4 - type (or paste if you copied and pasted it) the username of the person you want to ignore
                    Step 5 - click the "ok" button on the right of the screen

                    Easy peasy and will lower your blood pressure. One important note though, this won't hide quoted posts. It's an oversight on the developers part and it's not an easy thing to "fix." So if someone quotes someone you have ignored, you'll see the quote.

                    Alternatively when you click on a person's name and view their profile page, underneath their avatar, there is a option that says, "Ignore this person". Click that link and then click the yes button.

                    Comment

                      #11
                      "Etiquette friendly" ~ I like that! Thank you for everything you are doing!

                      I don't think outside the box. I don't think inside the box. I don't even know where the box is.

                      Never odd or even, it's all the same coming and going.

                      Comment

                        #12
                        ((((((Mike))))))

                        Thank you for explaining this to me. I understand the importance of this feature now.

                        Just concerned about you and don't want you to have a bunch of stress.

                        Take care of yourself and thanks again.

                        Love & Light,

                        Rose
                        Mom to Jon, 49, & Michael, 32, born with an undiagnosed progressive neuromuscular disease. Angel Michael received his wings in 2003. Angel Jon received his wings in 2019. In 2020, Jim, their Dad, joined them.

                        Comment

                          #13
                          Well thanks to some disgruntled member(s) our host has blocked us from sending out emails.
                          I don't understand how a member could do this. Especially without any kind of administrative rights. What kind of criteria would the complaint have to meet to have something like that done without anyone else in the chain being consulted on it?


                          Mike what a mess. No issue for me right now cause I don't hardly use it either. They're right, get some rest.

                          Comment

                            #14
                            Originally posted by houghchrst View Post
                            I don't understand how a member could do this. Especially without any kind of administrative rights. What kind of criteria would the complaint have to meet to have something like that done without anyone else in the chain being consulted on it?


                            Mike what a mess. No issue for me right now cause I don't hardly use it either. They're right, get some rest.
                            Ok the forum sends you a happy birthday email on the date you enter as your birthday (unless you uncheck the "receive email from admins" under "general settings" in your profile). I don't know how many people did this, or who they are (yet) but a group of people submitted those emails as spam to some email spam watchdog groups on the internet. Those watchdog groups (which do a lot of good btw I'm not knocking them) in turn forwarded those reports to our host and threatened to blacklist our hosts mail providers (which is the right way to do this). Well the host doesn't want that to happen so they shut down our outgoing emails.

                            It does not matter that the emails are not spam in the hosts eyes. So until I'm done jumping through hoops (which again in the long run is a good thing and eventually I'll be happy I did all of this) we can't send out emails.
                            Question: Why can't I post links or pictures?
                            Question: Why can't I have a signature, avatar, or profile picture?
                            Question: What's wrong with my account?

                            Answer: You are in the "registered users" user group. This group is very limited in what it can do. This will annoy spammers to no end Just keep posting once you have been registered for 30 days and have made 11 posts your account will be "unlocked".

                            It's really easy to put someone on ignore and it's strongly recommended that you do so with people who's posts you don't like.

                            Step 1 - log in
                            Step 2 - click on the "settings" link
                            Step 3 - click on the "edit ignore list" link on the left side of the screen
                            Step 4 - type (or paste if you copied and pasted it) the username of the person you want to ignore
                            Step 5 - click the "ok" button on the right of the screen

                            Easy peasy and will lower your blood pressure. One important note though, this won't hide quoted posts. It's an oversight on the developers part and it's not an easy thing to "fix." So if someone quotes someone you have ignored, you'll see the quote.

                            Alternatively when you click on a person's name and view their profile page, underneath their avatar, there is a option that says, "Ignore this person". Click that link and then click the yes button.

                            Comment

                              #15
                              Were all of those emails turned in or just a few? You said a group of people so does that mean it is not the work of just one person? Is there a way to tell? I guess it doesn't matter at my end but I do hope you find out who it was.

                              Comment

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